Legal notice

This website is operated by bolns.

By accessing, browsing, creating an account, placing an order, or purchasing from this website, you agree to use this website in accordance with applicable laws, our policies, and the terms published on this website.

bolns currently provides eligible products and services to customers in the following markets:

  • United States

  • United Kingdom

  • Australia

  • Canada

This Legal Notice applies to visitors and customers using our website in these markets, subject to applicable laws and any mandatory rights or protections that may apply in your jurisdiction.

Website Operator

bolns

Email: info@bolns.com
Phone: +44 7407 351736
Office Address: 11 Fore Street, Crediton, ENG EX17 6NX, United Kingdom
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET)

Please note that this office address is our business contact address.

It is not necessarily:

  • A retail store

  • A public pickup location

  • A warehouse

  • A fulfillment center

  • A default return address

For returns or exchanges, please contact us first at info@bolns.com and follow the return instructions provided by our customer support team.

Customers in the United States, United Kingdom, Australia, and Canada should not send returned products to our office address unless specifically instructed to do so by our customer support team.

Scope of This Website

bolns operates this website to provide information about our products and to sell women’s apparel and related products to customers in:

  • United States

  • United Kingdom

  • Australia

  • Canada

Product availability, pricing, currency, promotions, payment methods, shipping options, and other features may vary depending on the customer's location, delivery destination, and other applicable factors.

All product information, pricing, availability, promotions, shipping details, services, and policies are subject to change from time to time, except where notice or other action is required by applicable law.

We reserve the right, where permitted by applicable law, to limit the availability of products or services to particular customers, countries, provinces, territories, regions, or delivery locations.

Accuracy of Information

We make reasonable efforts to keep the information on this website accurate and up to date.

However, we do not guarantee that all information on this website is always complete, accurate, current, or free from:

  • Typographical errors

  • Technical errors

  • Pricing errors

  • Product description errors

  • Image discrepancies

  • Sizing discrepancies

  • Availability errors

  • Shipping information errors

  • Other inadvertent inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions and to update information where appropriate.

Where permitted by applicable law, we may modify or cancel an affected order if material information relating to the order was inaccurate.

If we cancel an order after payment has been successfully collected, any applicable refund will be handled in accordance with our policies and applicable law.

Nothing in this section limits any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.

Product Information

We make reasonable efforts to display product images, colors, sizes, materials, descriptions, measurements, and other details as accurately as possible.

However, actual product color, texture, fit, appearance, or other characteristics may vary due to factors such as:

  • Device display settings

  • Screen brightness

  • Lighting conditions

  • Photography

  • Production batches

  • Fabric characteristics

  • Body shape

  • Measurement methods

  • Manufacturing tolerances

For apparel products, size charts and measurements are provided to assist customers with product selection.

Minor measurement differences may occur due to manual measurement methods or normal manufacturing variations.

Customers should review applicable product descriptions, size information, materials, and other information before placing an order.

Nothing in this section excludes any statutory product guarantee, warranty, remedy, or consumer right that cannot lawfully be excluded or restricted.

Shipping Information

bolns currently provides eligible shipping services to:

  • United States

  • United Kingdom

  • Australia

  • Canada

Our standard shipping terms for eligible orders in these markets are:

Order Processing Time: 1–3 business days
Estimated Transit Time: 5–8 business days
Estimated Total Delivery Time: approximately 6–11 business days
Standard Shipping: Free

Actual shipping availability, carriers, delivery procedures, and delivery times may vary depending on the destination and fulfillment requirements.

For complete shipping information, please review our Shipping Policy.

Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Product descriptions

  • Photographs

  • Graphics

  • Logos

  • Icons

  • Images

  • Videos

  • Page layouts

  • Design elements

  • Software

  • Written materials

  • Website features

  • Other content and materials

is owned by bolns or used with permission from licensors, suppliers, service providers, content providers, or other authorized rights holders, as applicable.

Except where permitted by applicable law or expressly authorized by the applicable rights holder, you may not:

  • Copy

  • Reproduce

  • Republish

  • Distribute

  • Modify

  • Display

  • Transmit

  • Sell

  • License

  • Create derivative works from

  • Commercially exploit

  • Otherwise use

content from this website without prior authorization.

Unauthorized use of this website or its content may violate applicable copyright, trademark, intellectual property, privacy, publicity, or other laws.

Nothing on this website transfers ownership of any intellectual property rights to users or customers.

Trademarks

The name bolns, related logos, product names, page names, graphics, designs, slogans, and other brand identifiers displayed on this website may constitute trademarks, service marks, trade names, or other brand assets belonging to bolns or their respective owners.

Nothing contained on this website grants, by implication or otherwise, any license or right to use any trademark, service mark, trade name, logo, or brand asset without prior authorization from the applicable rights holder.

Unauthorized use of trademarks or brand assets is prohibited to the extent provided by applicable law.

Third-Party Links and Services

This website may contain links to or integrations with third-party:

  • Websites

  • Applications

  • Tools

  • Payment providers

  • Shipping carriers

  • Social media platforms

  • Analytics providers

  • Advertising services

  • Other external services

These third-party websites and services may not be operated or controlled by bolns.

To the extent permitted by applicable law, we are not responsible for the content, accuracy, availability, privacy practices, security, policies, or services of independent third-party websites or services.

Accessing or using third-party websites or services is generally subject to the terms and policies of the applicable third party.

You should review the privacy policies, terms of use, payment terms, and other applicable policies of third-party services before using them.

The inclusion of a third-party link does not necessarily mean that bolns endorses, sponsors, controls, or is affiliated with that third party.

Limitation of Liability

To the fullest extent permitted by applicable law, bolns and its owners, employees, affiliates, agents, service providers, suppliers, and contractors will not be liable for damages that may lawfully be excluded or limited arising from or related to:

  • Your access to this website

  • Your use of this website

  • Your inability to access or use this website

  • Website interruptions

  • Third-party services

  • Website content

  • Products or services made available through the website

Where permitted by applicable law, this may include indirect, incidental, consequential, special, punitive, or similar damages.

However, nothing in this Legal Notice excludes, limits, or restricts any liability, statutory guarantee, warranty, remedy, or consumer right that cannot lawfully be excluded, limited, or restricted.

This applies in particular where mandatory consumer protection laws apply to customers in the:

  • United States

  • United Kingdom

  • Australia

  • Canada

Where applicable law does not permit a particular exclusion or limitation, that exclusion or limitation will apply only to the maximum extent permitted by law.

Consumer Rights

bolns currently serves customers in the United States, United Kingdom, Australia, and Canada.

Different consumer protection laws may apply depending on the customer's country, state, province, territory, region, or other jurisdiction.

Nothing in this Legal Notice or our other website policies is intended to waive, exclude, restrict, or modify any mandatory consumer right or remedy that cannot lawfully be waived, excluded, restricted, or modified by contract.

Where applicable law provides consumers with mandatory rights that conflict with a provision of this Legal Notice, the applicable mandatory law will apply to the extent of that conflict.

Prohibited Use

You may not use this website, our services, or website content for any unlawful, fraudulent, abusive, harmful, or unauthorized purpose.

Prohibited activities include, but are not limited to:

  • Submitting false or misleading information

  • Placing fraudulent or unauthorized orders

  • Attempting unauthorized access to our systems

  • Attempting to access another customer's account

  • Interfering with website security or functionality

  • Circumventing security measures

  • Uploading or transmitting malware, viruses, or harmful code

  • Scraping, crawling, harvesting, copying, or extracting website content without authorization

  • Infringing intellectual property rights

  • Infringing privacy or other legal rights

  • Impersonating another person or organization

  • Using automated systems in a harmful or unauthorized manner

  • Misusing discounts or promotional codes

  • Abusing chargeback procedures

  • Abusing returns or refund processes

  • Abusing customer support processes

  • Engaging in activity intended to disrupt our website or services

We reserve the right to restrict, suspend, or terminate access to our website or services where we reasonably believe misuse, fraudulent activity, security risks, or policy violations have occurred, subject to applicable law.

Privacy and Personal Information

Our collection, use, disclosure, storage, transfer, and protection of personal information is governed by our Privacy Policy.

Our Privacy Policy applies to our current customer markets, including:

  • United States

  • United Kingdom

  • Australia

  • Canada

Privacy rights may vary depending on your location and applicable law.

Please review our Privacy Policy for information about:

  • Personal information we collect

  • How we use personal information

  • Cookies and similar technologies

  • Service providers

  • Marketing and advertising

  • International data transfers

  • Data retention

  • Privacy rights

  • How to submit a privacy request

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy and applicable law.

Our Return & Refund Policy currently applies to eligible purchases made through our website for delivery to:

  • United States

  • United Kingdom

  • Australia

  • Canada

Customers should contact us before returning an item.

Our office address is not automatically the return address.

The correct return address may depend on the customer's location, product, order, and fulfillment arrangement.

Please review our Return & Refund Policy for complete information.

Policies Incorporated by Reference

This Legal Notice should be read together with our other website policies, including:

  • Terms of Service

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Contact Information

  • Order Cancellation Policy, where available

  • Other policies or notices displayed on our website

These policies form part of the terms governing use of our website and services where applicable.

If there is any conflict between this Legal Notice and a more specific policy regarding a particular issue, the more specific policy will generally apply to that issue, subject to applicable law.

If any website policy conflicts with a mandatory law that cannot legally be excluded or waived, the mandatory law will apply to the extent required.

Markets Covered

bolns currently provides eligible website services and products to customers in:

  • United States

  • United Kingdom

  • Australia

  • Canada

Our website policies are intended to apply to these markets while recognizing that local legal requirements may differ.

Product availability, shipping options, payment methods, currencies, delivery carriers, promotions, and other features may vary depending on the customer's location.

Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes in:

  • Our business

  • Products

  • Services

  • Website

  • Customer markets

  • Policies

  • Technologies

  • Legal requirements

  • Regulatory requirements

  • Operational practices

When we update this Legal Notice, we may revise the “Last Updated” date on the page and publish the updated version on our website.

Where applicable law requires additional notice regarding particular changes, we will provide such notice as required.

We encourage users to review this Legal Notice periodically.

Contact Us

If you have any questions about this Legal Notice, please contact us:

bolns

Email: info@bolns.com
Phone: +44 7407 351736
Office Address: 11 Fore Street, Crediton, ENG EX17 6NX, United Kingdom
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET)

Our office address is our business contact address and is not necessarily a retail location, warehouse, fulfillment center, public pickup location, or return address.

For returns or exchanges, please contact our customer support team first and follow the return instructions provided.